What to Expect from a Locksmith Company

It is unavoidable: at some point in time, you will have to call on the services of a locksmith.  There are a number of reasons for why you may need to hire a locksmith, from jamming your car key in the ignition to replacing a dead bolt on your home’s front door.  Whatever your reasons, it is in your best interest to know ahead of time what you are getting into.  What should your experience with a locksmith be like?  Here is a guide to what to expect from a locksmith company:

Job quote.  Any reputable locksmith will be able to provide you with a free job quote so that you know what you can expect to pay for the job before you enter into a service contract and hand any money over.  Your locksmith should include any extra charges (fees for responding to late night calls, mileage fees, and minimum service charges, for example) in your initial job quote.

Services offered.  There are different types of locksmiths, and the locksmith you hire should perform services related to your specific needs.  For example, some locksmiths specialize in emergency situations, such as locking yourself out of your car, and are generally called “mobile locksmiths.”  Other locksmiths specialize in installing locks in the doors of homes or offices.  Still, there are some locksmiths that offer security alarm system installation services, or window lock installations.

Professionalism.  A locksmith should get to the job on time, as agreed upon, and should conduct business with a professional and courteous demeanor.  Additionally, a locksmith should have all of the appropriate tools on hand, and should take special care not to cause any damage to your personal property (scratches on the door, for example).

Final invoice.  Your final invoice should correspond to the original job quote you got.  There should be no surprise charges for the job; everything should add up as it was presented to you in the first place.  If your final invoice does not match the original quote, then the locksmith should be willing to handle the dispute in a fair and logical way.  Don’t pay for any service you did not explicitly hire the locksmith for.

A locksmith is responsible for some very important tasks – some in which your own safety is at stake.  Not all locksmiths are created equal.  You need a locksmith you can trust to be professional, reliable, and competent.  Boston Square Lock & Key is that company.  Reach us by phone, at 616-243-5731, or email: info@bostonsquarelock.com.